Services

SUPPORT AND IMPLEMENTATION

DATA MIGRATION

  • Migration of data from old systems to Credo
  • Support for industry standard SQL databases
  • Cleansing of data before migration
  • Synchronize SAP and Maximo equipment lists
  • Consolidate Excel and Access files into a single database
  • Repeatable scripts to help with testing
  • Ultrapipe Migration – we can move data from your Ultrapipe system into Credo

IMPLEMENTATION

  • Experienced implementation team
  • Project planning and management
  • Workshop facilitation
  • Requirements analysis
  • User acceptance and system test plans and scripts

SUPPORT

  • Clients supported around the world
  • On site or remote  support
  • End users and IT personnel supported

Experience

  • 100+ locations worldwide
  • 20+ years support

Trained, knowledgeable support staff

  • Support from qualified IT professionals
  • On site presence when required

Support Systems

  • Web based issue tracking
  • Secure FTP client file exchange
  • Web conferencing for training and support

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TRAINING

  • Graphical step by step documentation
  • Real world examples
  • Training from the people who develop and support Credo
  • Role based: Inspector, Corrosion Engineer, RBI
  • On site or remote